Examples of Scott's Work With Advertising and Psychology
The most definitive of Scott's work - for what he is most
likely to be remebered for in the field of advertising - is the 1913 book,
The Psychology of Advertising. In this volume, Scott examined many
specific topics, such as memory, feelings and emotions, human instincts,
suggestion, will, and habit.
For instance:
- Three Universal Aspects of All Our Mental Activities
- 1 Knowing
- 2 Feeling
- 3 Willing
- Four Principles of Improving One's Own Memory (p.9-10):
- 1 Repetition
- 2 Intensity
- 3 Association (Scott feels this to be the most important)
- 4 Ingenuity
- Conceptions Which Actually are Effective in Leading Persons
to Answer Advertisements and to Purchase Advertised Goods (p.121-2, chapter
on "The Will")
- 1 Reliability of the goods or the firm
- 2 The goods supply a present need
- 3 Money considerations, e.g., cheapness, investment,
chance to win
- 4 Labor saving, convenient or useful
- 5 Healthful
- 6 Stylish
- 7 An attractive and frequetly repeated advertisement
- Some general advertising tips and observations from Walter
Dill Scott:
- "In advertising, suggestion should not be subordinated
to persuasion but should be supplemented by it" (p.83)
- "It takes great and determined effort to overcome
an old habit or to form a new one, but the advertiser should in many cases
make the necessary effort; otherwise he is doomed to become an 'old fogy'"
(p.130-1)
- "I might not remember ever having seen an advertisement,
and yet my familiarity with the goods advertised might seem so great that
I should believe that some of my acquaitances had recommended them to me
or that I had used the goods years before" (p.144-5, section on "Unrecognized
Value of Advertisements")
- "Quality is more important than quantity. Certain
styles of advertisements (depending on the goods advertised as well as
on other things) are effective in any space, and others are comparitively
worthless, even if filling a full page" (p.176)
- "There are many classes of goods which are being
presented as the preferred of the 'veritable swells.' When, on the contrary,
an advertiser represents his goods as that preferred by a despised class
of individuals, the effect produced is distinctly harmful" (p.73)
Scott also performed several studies involving the collection,
presentation, and analysis of empirical data to examine advertising problems.
According to Donald L. Thompson, these included:
- Survey findings as to why several thousand respondents
purchased various products
- Data from "all firms located west of Buffalo and
advertsing in the Ladies' Home Journal for a period of 8 years"
on the number of lines of advertising purchased annually (p.122)"
- Similar figures on space purchased by major advertisers
in Century magazine for the period 1870-1907
- A survey of magazine publishers asking their opinions
of whther ads pull better when concentrated in a special section or mixed
in with editorial matter
- A study of the reasons several thousand men gave why
they read newspapers
- Observational data on the manner in which persons are
to and react to street railway cards
Evidently, Scott helped to pave the way for the study
and realization of effective advertising, and his work was ahead of his
time in the soldifying era of advertising as a major part of business and
everyday life.