Variously referred to as the 'advertising's most articulate rebel' (Ogilvy
1983), ' a resident gadfly' and 'iconoclastic,' it can be contended that Gossage
confers the student of advertising two compelling legacies (Rotzoll 1980).
We have endeavored to classify his criticisms under the following headings:
[Advertising as an Institution] [Commission System] [Freedom of Press] [Intrusion by Media]
The relevance of Gossage's critique in modern times is under the section [Contemporary Appeal].
Gossage saw advertising as an industry simply awash with bad practices, and worse, too enmeshed in the existing structure to realize there were problems (Rotzoll, 1980).
In his book Is there any hope for Advertising? Gossage raises the question; Is advertising worth saving?He said, "From an economic point of view, I don't think that most of it is. From an aesthetic point of view, I'm damn sure it's not; it is thoughtless, boring, and there is simply too much of it" (Rotzoll 1986).
Part of the reason that Gossage loved advertising so much was because he considered
it "a lovely Augean Stable to Clean up"(Bendinger 1995). Much of his
thoughts on the issue are available in his 1969 Advertising Age article (titled
'Advertising has tremendous (unwanted) economic power and here are things
it should do about it.')
He was concerned about these main issues:
Gossage held little hope for the agency system as it was popularly constituted-
with the chief culprit clearly being the commission system of agency remuneration.
He thought of advertising as the only business where one's income depended upon
the amount of money spent rather than the amount that came in (Rotzoll 1980).
The fallout from such a system, he felt was:
Predictably, then, Gossage operated on a fee system. His fee was substantially higher than the 15% commission but Gossage believed his work to be superior to what was generally available. He also opened a media placement firm, aptly named Kick-Back Corporation that would place advertising for outside clients and agencies at only 5% of the media quoted rates as opposed to the earlier 15%.
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Gossage's favorite illustration of the utter madness of publishing economics
was that a newspaper or magazine was the only consumer product, from bubble
gum to bras, where the selling prize had no relationship to the actual cost
of production (Hinckle 1974). When the publisher first decided to sell his publication
for less than it costs to produce it-and the profit coming from advertisers,
the reader lost his economic significance and became circulation.
He saw the effective control of press shifting from the public, for whom it
presumably exists, to the advertiser who merely uses it to sell his wares. He
explained the demise of big city newspapers and magazines, which died 'not because
the readers didn't like them, but because the advertisers don't.'(Rotzoll 1986).
After the death of New York Times west coast edition he published an
ad titled "What good is freedom of the press if there isn't one?"
purchasing the space with $1600 of his own money. He noted that a paper he cared
about had died and no one had asked him-or any other reader. He believed that
if advertisers and publishers could begin to appreciate the relationship between
a medium, its audience and its advertisers, the interesting and relevant content
of the publication would help reap profits for both the publisher and the advertiser.
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He blamed advertising's diminished effectiveness and tendency towards exploitation
partly due to its abuses on television and outdoor advertising. Though his opinions
about television are less those of a practitioner and more of an observer, they
are consistent with his audience-dominated philosophy and he believed that the
airwaves belonged to us (the consumers). He was against sponsorship of
entire programs and instead preferred the English system of selling rotating
spots in the intervals. Building up elaborate analogy castles (for his famous
hot dog analogy and privatization of water supply see Is there any hope for
advertising?(Rotzoll 1986)) he persuaded the advertising community to understand
the future impact of their actions on emerging media like the television.
But at least, Gossage admitted, television to be a proper medium. A medium,
according to him, is one that communicates something else and also communicates
advertising. (Rotzoll 1986). Billboards, on the other hand he thought, intrude
themselves on audience without their permission. He raged against billboards
throughout his career (click on the link to read his1960 Harper's article:How
to look at Billboards?) and suggested that they be eliminated from the
freeways and instead be put in billboard parks that would be outdoor museums
for advertising aficionados.
A reasonably dispassionate reading of Gossage's speeches, articles and advertisements reveals much of pressing relevance to contemporary thought and practice. Staying in the trenches, Gossage, with his unquestioned gift of stepping back from his environment, offered us a catalog of critical analyses of the structure and performance of the advertising business that has persisted due to its unrelenting focus on enduring elements in the system (Rotzoll 1980).
We come across the abuse of media in our lives everyday. Advertisers today
bemoan soaring budgets while academic journals point towards the concept of
diminishing returns working in advertising. There is ample evidence of
viewer disenchantment with commercial television and sardonic articles appear
on the abuse of the Highway Beautification Act. In the age of Television with
fewer people reading newspapers, we observe the demise of urban daily newspapers
with circulation in thousands. Once again-did anyone ask the loyal readers,
how much they were willing to pay for their favorite newspaper.
Today we hear buzzwords like 'Permission Marketing,' since the consumer is no
more accepting the traditional high frequency, intrusive advertising. The choice
today is with the consumers who choose to expose themselves only to the messages
that are relevant to them and their needs. The emerging field of Account Planning
as the 'voice of the consumer' within the agency demonstrates the relevance
of Gossage's audience -oriented philosophy, more so in today's environment.
Howard Gossage probed these and other issues of contemporary concern and attempted
to raise the consciousness of the advertising community to address them.