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Introduction
1957 marked the release of the
unitary volume of work entitled "A Theory of Cognitive
Dissonance". It's author, Stanford Professor of Psychology
Dr. Leon Festinger noticed a tendency for individuals to seek
consistency among their attitudes and behaviors (Festinger, 1957).
Sometimes a
situation arises where attitudes or beliefs and behaviors are not
consistent with each other - thus known as dissonance. Festinger
states "the existence of dissonance, being psychologically
uncomfortable, will motivate the person to try to reduce the dissonance
and achieve consonance" and " when dissonance is present, in
addition to trying to reduce it, the person will actively avoid
situations and information which would likely increase the dissonance"
(Festinger 1957). Therefore, in a given situation, an individual must choose between two incompatible beliefs or
actions. In this theory it is revealed that attitude change
generally moves in the direction of less incentive (for the individual)
resulting in less dissonance as opposed to most behavioral theories
which predict greater attitude change with increased incentive (for
example, reinforcement). The theory discusses how individuals will make
that change in an effort to eliminate the dissonance and reduce the
distress felt as a result of the conflict.
Introduction continued on next
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