Consumer Preference Analysis
of three brands of anti-aging foundations


 

 

 

Questionnaire - Respondents' Version

   

Below is the questionnaire the respondents received online.

 

Consumer Preference Analysis

My name is In-Young Kim and I am a graduate student at the University of Texas at Austin.
I am required to conduct an on-line survey about consumer brand preferences for my research methods class.
Since a certain amount of completed questionnaires are required in order to make the grade, your participation would mean a lot to me. This will only take about 10 minutes of your time.
I assure you that all of the information you have provided in this survey will be kept strictly confidential and are for educational purposes only.

Please answer each question to the best of your ability.

click here to begin

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1. Please read each of the following three questions carefully and respond by clicking inside the box provided and typing your answer.

1a. The last time you purchased shampoo, which brand did you buy? (If you have never purchased shampoo, please type in the name of any shampoo brand that you happen to recall.)

2a. The last time you purchased body lotion, which brand did you buy? (If you have never purchased body lotion, please type in the name of any body lotion brand that you happen to recall.)

3a. The last time you purchased anti-aging foundation, which brand did you buy? (If you have never purchased anti-aging foundation, please type in the name of any foundation brand that you happen to recall.)

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2a. Below you will find three brands of shampoo. Please distribute 10 points among these brands (using drop down menus provided) according to how likely you are to buy each of them. Please make sure the numbers you choose add up to 10.

Pantene
Dove
Herbal Essence
Total
10

 

2b. Below you will find three brands of body lotion. Please distribute 10 points among these brands (using drop down menus provided) according to how likely you are to buy each of them. Please make sure the numbers you choose add up to 10.

Bath & Body Works
Vaseline
Eucerin
Total
10

 

2c. Below you will find three brands of anti-aging foundation. Please distribute 10 points among these brands (using drop down menus provided) according to how likely you are to buy each of them. Please make sure the numbers you choose add up to 10.

Lancome
Shiseido
Clinique
Total
10

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Please review the following three anti-aging foundation ads for 30 seconds for each ad. After viewing, please continue with the questions without clicking back to the ads. It is not necessary for you to remember all of the details of each ad.

view advertisement 1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

LANCOME; Renergie Lift Makeup

Copy reads:

Lifting/ Radiance
> Immediately makes skin smooth; lines appear to be lifted.
> Lightweight, moisturizing formula with vitamin E glides on skin for a renewed glow.
> I see lines virtually disappear; My skin radiates seamless beauty.

In a 4-week consumer test, 94% of women found smoother skin, 80% found appearance of wrinkles reduced, 80% saw more radiant skin.

shop@lancome.com

 

view advertisement 2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SHISEIDO; The Makeup

Copy reads:

It's not just makeup. It's the foundation of beauty. Each day, skin appears firmer as lines and wrinkles visibly lift away. The lustrous, youthful glow is yours.

72% agree - Lifted appearance
73% agree - Less visible wrinkles
82% agree - Lustrous finish
91% agree - Long lasting

 

view advertisement 3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CLINIQUE; Repairwear

Copy reads:

New smooth finish, continuous repair. Smoothes instantly. Hydrates all day. With continued use, provides repair to help block and mend the look of lines. Skin looks flawless, vibrant, now and into the future. Allergy tested. 100% Fragrance Free. clinique.com

 

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3. You may now have noticed characteristics of the brands in the ads that you were previously unaware of. Once again, please distribute 10 points among these brands according to how likely you are to buy each of them. Please make sure the numbers you choose add up to 10.

Lancome
Shiseido
Clinique
Total
10

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4. Please answer the following questions regarding your impression of the ads.

4a. Was there any one thing in these ads that made you feel differently about any one of the three brands of anti-aging foundations?

Yes

No

If you answered "No" to above question 4a, please skip ahead to question 5 by clicking here. If you answered "Yes," please proceed to the next question, 4b.

 

4b. Which brand did you feel MOST differently about?

Lancome
Shiseido
Clinique

 

4c. Did you feel more or less favorable toward this brand?

More Favorable
Less Favorable

 

4d. Briefly describe what made you feel this way.

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For the following questions, please indicate whether you strongly agree, agree, neither agree not disagree, disagree, or strongly disagree. Click the appropriate circle.

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5a. Lancome Renergie Lift Makeup is a good anti-aging foundation.

Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree

 

5b. Among the three anti-aging foundation brands, Lancome Renergie Lift Makeup will hide fine lines and wrinkles the best.

Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree

 

5c. I prefer Lancome Renergie Lift Makeup over other anti-aging foundation brands.

Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree

 

5d. I would not purchase Lancome Renergie Lift Makeup anti-aging foundation.

Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

 

5e. Lancome Renergie Lift Makeup will make me look younger.

Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree

 

5f. Lancome Renergie Lift Makeup will make my skin look healthier.

Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree

 

5g. Lancome Renergie Lift Makeup is good for my skin.

Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree

 

5h. Lancome Renergie Lift Makeup will stay on longer.

Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree

 

5i. Lancome Renergie Lift Makeup will feel heavy on my skin.

Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

 

5j. I trust Lancome products.

Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree

 

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6a. Shiseido The Makeup is a good anti-aging foundation.

Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree

 

6b. Among the three anti-aging foundation brands, Shiseido The Makeup will hide fine lines and wrinkles the best.

Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree

 

6c. I prefer Shiseido The Makeup over other anti-aging foundation brands.

Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree

 

6d. I would not purchase Shiseido The Makeup anti-aging foundation.

Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

 

6e. Shiseido The Makeup will make me look younger.

Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree

 

6f. Shiseido The Makeup will make my skin look healthier.

Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree

 

6g. Shiseido The Makeup is good for my skin.

Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree

 

6h. Shiseido The Makeup will stay on longer.

Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree

 

6i. Shiseido The Makeup will feel heavy on my skin.

Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

 

6j. I trust Shiseido products.

Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree

 

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7a. Clinique Repairwear is a good anti-aging foundation.

Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree

 

7b. Among the three anti-aging foundation brands, Clinique Repairwear will hide fine lines and wrinkles the best.

Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree

 

7c. I prefer Clinique Repairwear over other anti-aging foundation brands.

Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree

 

7d. I would not purchase Clinique Repairwear anti-aging foundation.

Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

 

7e. Clinique Repairwear will make me look younger.

Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree

 

7f. Clinique Repairwear will make my skin look healthier.

Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree

 

7g. Clinique Repairwear is good for my skin.

Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree

 

7h. Clinique Repairwear will stay on longer.

Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree

 

7i. Clinique Repairwear will feel heavy on my skin.

Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

 

7j. I trust Clinique products.

Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree

 

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8. Please think about the advertisements for each product and check the box if you agree with the term used to describe the brand's ad. Feel free to check all boxes that apply. Please answer all the questions.

 
Lancome
Shiseido
Clinique
8a. Confusing
8b. Important
8c. Hard to believe
8d. Easy to understand
8e. Attention-getting
8f. Different/ Unique
8g. Memorable
8h. Informative
8i. Ordinary/ Common
8j. Boring

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Now, please think about overall impressions from the different advertisements.
Answer "Yes" if you believe the statement to be true and "No" if you do not.

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9. Lancome Renergie Lift Makeup anti-aging foundation:

 
Yes
No
9a. I would easily forget this ad.
9b. This ad made me feel differently about anti-aging foundations.
9c. This ad was easy to understand.
9d. I would like to see this ad again.
9e. This ad was annoying.
9f. This ad would be appealing to older people.
9g. This ad would catch my attention if I saw it in a magazine.
9h. This ad contained useful information about the anti-aging foundation.
9i. This ad taught me something new about anti-aging foundations.
9j. This ad is not believable.

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10. Shiseido The Makeup anti-aging foundation:

 
Yes
No
10a. I would easily forget this ad.
10b. This ad made me feel differently about anti-aging foundations.
10c. This ad was easy to understand.
10d. I would like to see this ad again.
10e. This ad was annoying.
10f. This ad would be appealing to older people.
10g. This ad would catch my attention if I saw it in a magazine.
10h. This ad contained useful information about the anti-aging foundation.
10i. This ad taught me something new about anti-aging foundations.
10j. This ad is not believable.

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11. Clinique Repairwear anti-aging foundation:

 
Yes
No
11a. I would easily forget this ad.
11b. This ad made me feel differently about anti-aging foundations.
11c. This ad was easy to understand.
11d. I would like to see this ad again.
11e. This ad was annoying.
11f. This ad would be appealing to older people.
11g. This ad would catch my attention if I saw it in a magazine.
11h. This ad contained useful information about the anti-aging foundation.
11i. This ad taught me something new about anti-aging foundations.
11j. This ad is not believable.

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You have now completed the survey. In order for me to effectively evaluate the results from this questionnaire, I would like to know the following information about you. Again, keep in mind that your information will be held strictly confidential.

Please click on the box provided for your response.

12. What is your gender?

13. What is your age group?

14. What is your last completed educational level?

15. What is your annual household income?

16. How often do you purchase foundations?

 

If you are finished providing the information, you are ready to submit your answers by clicking the "SUBMIT" button below. Please note that when you hit "SUBMIT," you are giving your consent to participate in this study.

 

 

 

 

 

 

 

 

 

 

 

 

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