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1.
Internet/WWW as Ad media
Advantages
:: Advertisers' Perspective
: Advertisers
are finding that they can use the Web's interactive properties for their
advantages. By using demographic data and learning from customers' comments,
advertising campaigns can be effectively customized to targeted audiences
who are changing along with new media (Kaye & Medoff, 2001).
- Worldwide Marketplace:
The Internet and WWW serve as a worldwide market place that deliver
a vast and diverse audience to advertisers.
- Targeting Consumers
: Advertisers are sending their messages by posting ads on several sites
and e-mailing product announcements to interested customers. The Web's
potential to reach a specific group of customers online has spurred
several advertisers to develop proprietary software to deliver targeted
advertising to customers based on their demographic and psycholographic
profiles.
- Exposure and Run
Time : Web advertisements
have longer exposure and run times than TV commercials. Web advertisements
can be posted more visibly, accessed any time, and be printed. They
can also be text-based or be more dynamic with graphics and audio/video
presentation.
- Production Cost
: Web advertisements are generally less expensive to product than TV
commercials, and the longer exposure and run time makes them even more
cost efficient.
- Updating and Changing
Ad Copy : Updating
and changing the copy and graphics can be accomplished much more quickly
and easily with online advertisements than TV commercials.
- Competition :
The prestige of online advertising casts a positive image on advertisers
and helps new and smaller business compete with larger, more established
companies because of the comparatively low cost of online advertising.
The Web closes the gap between large and small enterprises by placing
them in the same competitive arena.
:: Consumers' Perspective
: Web users benefit from online advertising in many respects, too. Convenience
is presumably the most significant benefit. Almost-two-thirds products
shoppers name conveniences as the number one reason for purchasing products
on the Web. Other reason for online shopping include easy browsing, product
researching, and purchasing, as well as pure fun and the novelty of the
experience (Kaye & Medoff, 2001).
- Access to Information
: When customers are online, they have access to information that may
be difficult to obtain by other means. Online information is available
immediately, 24 hours a day.
- Relevant Information
: The Web's ability to target an audience results in customer exposure
to online advertising that is relevant to their needs and desires. Customers
may be transmitted banner ads that have been targeted to them based
on their demographic data or by the keywords they used when searching
the Web (see left banner ads on online Teen
People magazine, targeting young market).
- Flexibility :
Online advertisements can be quickly revised to reflect new audience
interests and attitudes as well as other changes in the marketplace.
Online advertisements are not as constrained by long times and expensive
production cost as are those in TV so they can be customized for the
audience, and consumers know they are being delivered the latest promotions.
- Quick Link to Purchases
: Consumers can easily make purchase by simply clicking in a banner
ad and following the trail of link to an online order form. In many
cases, newer interactive banner allow purchases to be transacted directly
from the banner without having to click through a product Web site.
Disadvantages
- Consumer's Choice
: "Although online advertisements, such as banner ads, intrude on
computer screens, the persuasive elements are often at least one click
away. Consumers must be interested in the product and must click on
the banner before being exposed to the sales message" (Kaye & Medoff,
2001, p.24).
- Low Creativity
: Banner ads are still at the low level in technology even though they
are becoming sophisticated. Low creativity of banner ads may limit their
effect to the effect degree of billboard advertisements.
- Audience Measurement
: Inadequate audience measurement techniques limit advertisers to understand
who are their target consumers, how many users are on the Web, and how
consumer segmentation should be applied in planning.
2. Kinds of Internet/WWW
Ad
- Banner Ads
: The most common form of online advertising, banners can be found all
types of Web sites with many forms. "Plain old banners have gotten a
bad rap for being too boring and unattractive and for doing nothing
to build sales or audience. In response, advertisers and industry experts
have closely scrutinized the performance of banners and found the even
modest banner campaign can significantly boost their audience size"
(Kaye & Medoff, 2001,p.36).
- Pop-up Ads
: They pop-up on users' screen unexpectedly. Interstitials pop-up ads
appears in between pages or sites, popping up in a separate browser
window that almost completely covers the screen and appears for several
seconds until a site or page is fully downloaded: Superstitials, developed
by the Unicast Corporation , are often referred to as 'polite' ads because
they only play when intimated (such as by clicking the mouse) by users
and only when fully downloaded (Kaye & Medoff, 2001); Extramercials
: "Extramercials, developed by ZDNet
to gives its advertisers more space to promote their products and services.,
is a three-inch space to the right of the screen they is usually not
visible unless users scroll sideways or their monitor resolution is
sized at 832 x 624 or smaller" (Kaye & Medoff, 2001, p.41).
- Video Banners (v-banners):
They contain a video clip and thus tend to click on more frequently
then nonvideo banners (example).
- Webmercials :
As new wave of online advertising, they show TV-quality video promotion
lasting from about 5-30 seconds (example).
3. Internet Users as
Ad Consumers
Internet users are different
from general customers on in that they own or use computer. Internet/WWW
users are mostly highly educated, young, male people, and of whom 63 percent
have over $ 35,000 as their annual incomes. Women are fast-growing group.
Figure.
Demographic of Internet/WWW Users
Source: Merkowitz.
E. N. (et al.). (2000). Marketing. Irwin-McGraw-Hill. p.209
SRI
Consulting Business Intelligence has identified 10 distinct Internet/Web
user profiles, called iVALS segments, which illustrate how diverse Internet/Web
users can be along two dimensions: how heavily and enthusiastically they
use the Internet and the reason for usage.
- Wizard:
As the most active and skilled Internet/Web users, they possess sophisticated
technical skills. Mostly male, relatively young, and active online consumers.
- Immigrants: Skeptical
of the Internet, they use it if forced to do so at school or at work.
Limited technological skills and the least promising online consumers.
- Pioneers and Surfers:
Accreted to recreational possibilities of the Internet, they visit Web
sites for the enjoyment of seeing what's there. Good prospect for online
buying.
- Socialites & Sociable
: The youngest Internet users. Heavy users of chat rooms and online
communities.
- Workers and Seekers:
Using the Internet as a professional tool, they seek the Internet as
a source of information and research. Usually upscale and professional
males.
- Upstreamers and Mainstreamers:
Both are generalists in that they use the Internet for a combination
of personal and professional reasons. Upstreamers is much closer to
Wizard than mainstreamers.
"The current
demographics reveal that there are nearly forty million on the Internet.
Of the forty million on the Internet, the statistics reveals that nearly
twenty million have access to the WWW "(Shiva, 1997, p.12).
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